WCS Commercial Ltd are dedicated to the principle of never ending improvements in our service, our integrated Quality and Health & Safety Management System and customer satisfaction.
We are committed to provide a safe and healthy working condition for the prevention of work-related injury and ill health which is appropriate to the purpose, size and context of the organisation and to the specific nature of our Occupational Health and Safety risks and opportunities.
We are committed to:
Our aim is to always supply to our customers, high professional cleaning services that meet or exceed stated or agreed customer requirements.
Maintenance of quality is the fundamental consideration during any of our business practices and must not be compromised. At all times, Management and employees are responsible to comply with quality related protocol. They are encouraged to provide suggestions and constructive criticism to improve our policies, processes and procedures.
Customers are a key source of feedback related to our services and after sales service. This feedback is openly welcomed as it forms an important basis of continual improvement. Our service is tailored to our customer with specific assignment instructions being established to each customer needs and we must therefore endeavour, to the best of our ability, meet their requirements along with statutory and regulatory requirements.
To achieve the aim of this policy, Quality and Health and Safety Objectives are established and monitored.